
A serious accident involving a San Diego MTS bus can leave riders, pedestrians, cyclists, and families facing painful injuries, confusing paperwork, and strict legal deadlines. These cases are not handled like ordinary car crashes. Because MTS is a public transit agency and a common carrier, special California rules govern who may be liable, how claims must be filed, and what evidence must be preserved.
This article explains how liability is evaluated, how to prove what happened, and what steps to take so you can make informed decisions about your rights after an MTS bus accident in San Diego.
Metropolitan Transit System (MTS) bus accidents in San Diego cover a wide range of incidents. These cases can involve crashes with cars, trucks, or motorcycles, as well as impacts with pedestrians and cyclists at intersections, bus stops, or crosswalks. Injuries can also occur inside the bus from sudden braking, swerving, or rear‑end impacts that throw riders from their seats or knock standing passengers to the floor.
Other common scenarios include people being hurt while boarding or exiting due to bus movement, closing doors, or uneven curbs, and wheelchair users being injured when tie‑downs or ramps are not properly used. Each of these can qualify as an “MTS bus accident” if negligence by a driver, contractor, or agency contributed to the harm.
MTS is a public entity, and many routes are run by private companies under contract. Different rules may apply depending on whether the negligent party is MTS itself, one of its employees, or a private operator or driver. Because MTS is a common carrier, it owes passengers the “utmost care and diligence” under California Civil Code § 2100.
Claims involving MTS often trigger the California Government Claims Act, which requires a written claim to the agency within 6 months of the injury. (Gov. Code §§ 910, 911.2, 945.4, 945.6.) Some cases involve a “dangerous condition of public property,” such as unsafe bus stops or depot layouts. (Gov. Code §§ 830, 835.) Fault may also be divided among multiple parties under comparative negligence rules, which can reduce but not necessarily eliminate an injured person’s recovery. An experienced attorney helps identify the correct defendants, meet strict deadlines, and navigate these overlapping legal issues.

In many San Diego bus crashes, MTS itself can be liable if one of its employees was negligent while doing their job. Under California Government Code § 815.2(a), a public entity is responsible for injuries caused by its employees acting within the scope of employment. If an MTS bus driver runs a red light, follows too closely, or fails to secure a passenger, both the driver and MTS can be named in the claim.
If part of the transit operation is handled by a private contractor under agreement with MTS, that contractor can share responsibility. Determining who employed or controlled the driver often requires reviewing service contracts and operating agreements.
Several additional parties may bear fault:
California’s pure comparative negligence system allows fault to be divided among multiple parties, including non‑bus drivers, with each paying in proportion to their responsibility. (Li v. Yellow Cab Co. (1975) 13 Cal.3d 804.)
An attorney will analyze police reports, onboard video, witness statements, MTS and contractor records, maintenance logs, and insurance policies to uncover every viable defendant and coverage. Separate government claims may be required against each public entity, each with its own deadline under the Government Claims Act, so careful early investigation is critical to avoid missing sources of recovery.
Under California law, city buses that carry passengers for a fare are treated as “common carriers.” California Civil Code § 2100 requires common carriers to use the “utmost care and diligence” for passengers’ safety and to do all that human care and foresight reasonably can do under the circumstances. This is a higher standard than ordinary negligence and is reflected in jury instructions such as CACI No. 902.
The utmost‑care standard affects many routine bus situations, including:
An experienced bus accident attorney can invoke Civil Code § 2100, related CACI instructions, and evidence such as internal policies, surveillance video, driver training records, and prior safety complaints to show the carrier failed to meet its heightened obligations.
In California, claims against public entities such as MTS, the City of San Diego, or Caltrans are controlled by the Government Claims Act. For most personal injury and wrongful death cases, you must first file a written government claim within six months of the date of injury or death. (Gov. Code § 911.2.) If you do not timely present a proper claim, you are usually barred from later filing a lawsuit (Gov. Code § 945.4; State of California v. Superior Court (Bodde) (2004) 32 Cal.4th 1234).
A government claim must substantially comply with Government Code § 910, including:
It is critical to correctly identify and deliver the claim to the proper public entity and its designated agent. Misdelivery, such as sending a claim only to the wrong department, may be ineffective. (DiCampli‑Mintz v. County of Santa Clara (2012) 55 Cal.4th 983.)
If the entity issues a written rejection, you typically have six months from the date of rejection to file a lawsuit. (Gov. Code § 945.6.) Limited procedures exist to apply for permission to present a late claim (Gov. Code § 911.4) and, if denied, to ask the court for relief (Gov. Code § 946.6). An experienced attorney tracks these overlapping deadlines, prepares detailed claims, and coordinates filings when multiple agencies may share responsibility for a bus crash.
Time is critical after a San Diego MTS bus crash because key electronic data is often recorded over in normal operations. Many systems keep data only for days or weeks unless someone demands that it be saved.
Important evidence can include:
Transit agencies and their contractors may routinely overwrite video and electronic data. A lawyer can immediately send written preservation or “spoliation” letters instructing MTS and any private contractors not to delete or alter specified materials. If they ignore those letters and evidence is destroyed, a court may impose sanctions or give the jury a spoliation instruction allowing it to infer the missing evidence was unfavorable. See, for example, California Evidence Code § 413 and CACI No. 204.
An attorney can also use the California Public Records Act, Gov. Code § 7920.000 et seq., to request dispatch logs, policies, and other government‑held records, and can work with forensic and engineering experts to download, interpret, and present the technical data in a clear way.
In California, a public entity such as a city, county, or transit agency can be liable when a “dangerous condition of public property” substantially contributes to an injury. Government Code §§ 830 and 835 allow claims where public property creates a substantial risk of injury when used with due care, and the entity either created the danger or failed to fix it after notice.
For bus‑related injuries, this can include:
Cases such as Bonanno v. Central Contra Costa Transit Authority (30 Cal.4th 139) and Cordova v. City of Los Angeles (5 Cal.5th 989) show that an unsafe location or roadway design can be a legal cause of an injury even if another driver also acts negligently.
Attorneys often work with engineers and safety experts to review design plans, prior complaints, and crash histories, and to address “design immunity” defenses under Government Code § 830.6.
Not every jerk, lurch, or hard brake by a bus is negligent. To recover for a fall or injury from a sudden stop or movement, passengers generally must prove that the motion was unusual or unnecessary compared with normal bus operation.
Evidence may include:
An attorney can coordinate preservation of video and electronic data, obtain driver records, and work with transit safety experts to show that an abrupt stop or maneuver went beyond what a reasonably careful bus operator would do and was a substantial factor in causing the injury.
In an MTS bus injury case, California law allows recovery of both economic and noneconomic damages when you prove negligence. (Civ. Code § 3333.) Economic damages cover the financial impact of the crash, such as:
Noneconomic damages compensate for the human impact of an injury, including pain, emotional distress, loss of enjoyment of life, and in serious cases, disfigurement or disability.
In a wrongful death case, surviving family members may seek additional categories, including loss of financial support, loss of love, companionship, and guidance, and certain burial and funeral expenses. (Code Civ. Proc. § 377.60.)
California follows “pure comparative negligence,” meaning your compensation is reduced by your percentage of fault. For example, a jury might assign partial fault if a rider ignored posted safety instructions, failed to use a handhold, or a pedestrian was distracted while walking near a bus.
When multiple defendants are at fault, economic damages are joint and several, so any defendant can be responsible for the full amount of your medical bills and lost earnings. Noneconomic damages are several only, so each defendant pays only their percentage of fault for pain and suffering. (Civ. Code § 1431.2.)
Punitive damages cannot be recovered against MTS or other public entities (Gov. Code § 818), but may be available against private defendants in cases of oppression, fraud, or malice. (Civ. Code § 3294.) An attorney evaluates all potential defendants, structures claims to reach available insurance coverage, and negotiates with health insurers, Medi‑Cal, Medicare, or ERISA plans to reduce lien paybacks so more of the recovery goes to the injured person or family.
Your first priority is medical care. Call 911 if needed or request paramedics at the scene. Even if you feel “okay,” get evaluated the same day at an emergency room, urgent care, or by your doctor. Many bus‑related injuries, including concussions and soft‑tissue trauma, worsen over 24–72 hours.
Describe all symptoms, not just the most painful ones. Ask that your complaints be written in your medical records, and keep copies of:
Preserve physical evidence such as torn clothing, broken glasses, damaged phones, walkers, or wheelchairs. Store these items, unwashed and unrepaired, in a safe place.
If you can do so safely:
Under California law, evidence like surveillance video can be recorded over quickly. Early action helps an attorney send preservation letters to MTS and any contractors to secure video, onboard data, and maintenance records.
Because MTS is a public entity, California Government Code §§ 905 and 911.2 generally require a government claim within 6 months of the injury. Claims adjusters may ask for detailed or recorded statements. Do not provide such statements or sign medical releases before speaking with a lawyer, as inconsistent wording or broad authorizations can be used to minimize your claim. An experienced attorney can handle communications, calculate deadlines, and guide you to avoid mistakes that weaken your case.

Attorneys begin by dissecting how the crash happened under California’s traffic and evidence rules. They look for negligence per se under Evidence Code § 669 when a driver violates safety statutes such as:
Lawyers obtain training records, route schedules, and hours‑of‑service logs to see whether the MTS driver was fatigued, undertrained, or pressured to stay on schedule. When liability is disputed, they may retain accident reconstruction experts to analyze video, black‑box data, scene measurements, and witness statements.
Public entities often argue design immunity under Government Code § 830.6, discretionary act immunity, or that the driver faced a sudden emergency. An experienced attorney uses targeted discovery to undermine these defenses by obtaining:
Experts in human factors, roadway design, or fleet safety can explain why the crash was foreseeable and preventable, even within government guidelines.
Bus cases often involve overlapping claims against MTS, other public entities, and private drivers or companies. The attorney tracks separate liability theories and insurance policies while keeping medical records, bills, and expert causation reports organized for each injured person.
They prepare for settlement or trial using California CACI jury instructions to structure evidence on negligence, comparative fault, and damages. Special procedures for minors and wrongful death claims are followed, including court approval of minor’s compromises and careful documentation of lost support, companionship, and future care needs.
When an MTS bus strikes a pedestrian or cyclist, fault is not automatic. Lawyers examine whether the driver violated California traffic laws or internal MTS safety rules. Key questions include speed relative to conditions, use of mirrors and signals, and whether the driver kept a proper lookout in crowded San Diego corridors.
California Vehicle Code § 21950 requires drivers to yield to pedestrians in marked and unmarked crosswalks, including at intersections. If a bus enters a crosswalk too fast, fails to stop, or passes another stopped vehicle at a crosswalk, that often points to negligence. For cyclists, attorneys look at bike lanes, door zones, and whether the bus encroached into the cyclist’s space.
Visibility and lighting conditions are critical. Nighttime, glare, rain, or visual obstructions can affect how fault is shared under California’s comparative negligence system. The injured person’s actions, such as crossing against a signal, may reduce but usually do not erase recovery.
Attorneys also evaluate route design, bus stop placement, and pedestrian access to argue that dangerous layouts contributed to the collision.
Passengers who are standing or walking inside the bus are still owed a heightened duty of care because a common carrier must use “the utmost care and diligence” for passenger safety. (Civ. Code § 2100.)
Falls frequently occur when:
Lawyers analyze surveillance video, driver training records, and incident reports to determine whether maneuvers were reasonably smooth in light of known standing passengers, especially those using canes, walkers, or wheelchairs. Comparative fault may be argued if a rider ignored available handholds, but counsel works to show the primary cause was unsafe operation given the driver’s knowledge of vulnerable passengers.
MTS bus accidents involve a mix of public entity rules, common carrier duties, and technical evidence that can be difficult to untangle on your own. Acting quickly can make the difference in preserving video, electronic data, and your ability to file a valid claim. Hulburt Law Firm focuses on serious injury and wrongful death cases arising from bus and public transit crashes in the San Diego area.
If you or a loved one has been hurt in an MTS bus accident, you can learn more about your options by visiting our San Diego bus accident resource page. To discuss your potential claim and next steps, contact Hulburt Law Firm to request a confidential consultation.
Simply fill out the form or call 619.821.0500 to receive a free case review. We’ll evaluate what happened, your injuries, and potential defendants to determine how we can best help you.